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外資系保険会社でのテレオペレーター  

勤務地 東京都  
給与 年収 350万円 ~ 380万円
  • 募集要項
NO PRM703185
職種区分 マーケティング系 / カスタマーサポート・オペレーター
業務内容 コールセンター部門におけるお客様対応(インバウンド・アウトバウンド)をお願いします。
■インバウンド:資料請求の受付、商品説明、既契約者手続対応(料金保全系)等。
■アウトバウンド:ご契約のお礼のご連絡、申込サポートや手続のためのアウトバウンド。
また、各種書類送付手配、社内調整の上でのお客様対応も発生します。

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【アフラックグループ】サーバー構築/運用業務  

勤務地 東京都  
給与 年収 415万円 ~ 540万円
  • 募集要項
NO PRM669695
職種区分 IT系 / 社内SE
業務内容 ・サーバー構築・保守、ネットワーク管理
・ITセキュリティ関連業務

(環境)
OS:Windows(メイン)、Red Hat
その他:IP電話等

また、以下のような対応が出来る方を歓迎致します。
<人物的側面> 
・ビジネスマナーをわきまえている。
・質問に対する受け応えがしっかりできる。
・コミュニケーション能力がある。
・当社のことを知っているか、または知ろうとする努力をする。
・この業界に興味を持っている。

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Bancassurance Systems Delivery  

勤務地 東京都  
給与 年収 400万円 ~ 1200万円
  • 募集要項
NO PRM692571
職種区分 IT系 / ITアーキテクト
業務内容 Key Relationships: SVP, Financial Institutions; VP, Bancassurance Strategy; VP, Digital Sales Integration (Global IT)
Reports to: VP, Distribution & Marketing Systems Solution Delivery

Key Responsibilities:
Plan and execute multi-generational bancassurance sales platform project
Create long-term vision and strategy for bancassurance channel digitization
Establish and develop dedicated bancassurance system organization
Manage customer relationship with bancassurance executives, ensuring alignment to critical business priorities.
People management: training, development, promotions, and coaching

Total number of employees directly managed is 5 employees.
Total number of employees indirectly managed is 50+ contractors.
(Senior Manager, Manager, staff)

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IT Senior Project Manager ・ シニアプロジェクトマネージャー  

勤務地 東京都  
給与 年収 400万円 ~ 1200万円
  • 募集要項
NO PRM684479
職種区分 IT系 / ITアーキテクト
業務内容 Launch and plan projects and its resources
-Develop full-scale project plan including schedule, budget plan, and resource plan as baseline plan facilitating the definition of project scope, goals and deliverables.
-Manages and work with business users to define a project scope and approach, and ensure that a project approach supports the business strategic objectives.
-Assemble and coordinate project staff identifying resources needed and assigns individual responsibilities.
Direct implementation (Execution)
-Creates and executes project work plans and revises as appropriate to meet changing needs and requirements, and update the senior executives on revised plans
-Drive projects including monitoring project timelines, technical performance, change control, and financial expenditures from a program perspective to contribute the strategic goals of business.
-Control scope/schedule changes, and ensure the quality control is in place to meet the quality standard throughout the execution phase
Monitor, Control, and Engagement
-Prepares for engagement reviews and quality assurance procedures. Effectively communicates relevant project information to superiors presenting reports defining project progress, problems and solutions
-Facilitate status and steering committees, and realize effective communication.
-Develop and maintain cordial relationships with stakeholders to manage their expectations via meetings and reporting on predefined frequencies by engaging customer relationship manager(s)
-Implement and manage project changes and interventions to achieve project outputs project evaluations and assessment of results
-Escalate issues to senior leadership as needed with action plans / catch up plans.
-Facilitates project meetings and produces meeting minutes.
Leading Change Management
-Lead optimization of new business process or methodology from MetLife replacing old legacy way by educating and involving people.
Project Closure
-After the project is completed, the project manager should conduct a meeting with the team to check the project and discuss the results. Here, the project manager should find the key factors that led to the completion of the project and those that were not beneficial for the project, so that they can be avoided in the future.

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ビジネスシステムアナリスト /Business Systems Analyst   

勤務地 東京都  
給与 年収 500万円 ~ 1500万円
  • 募集要項
NO PRM673714
職種区分 IT系 / PMOコンサルタント
業務内容 The Business System Analyst participates in IT projects that is business facing with business participation or require their requirements elicitation and testing skills. Business System Analysts are the interface between Business Analysts and the Solution Architects. Business System Analysts are primarily responsible for eliciting, documenting and managing solution requirements that meet business requirements. Business System Analysts will be deployed to the project delivery organization, and are aligned with application development teams. BSAs participates in testing along with Business Analysts and Solution Architects.

The Business Systems Analyst will be responsible for:
-Developing solution requirements and design documentation
-Supporting integration testing and user acceptance testing
-Acting as the primary liaison between business users and solution architects
-Working closely with project managers, Customer Relationship Executives, developers, test teams, and solution architects
-Supporting effort estimating and identifying key requirements activities for project implementation
-Reviewing and contributing to user guides, reference manuals, and training materials.
-Mentoring and coaching junior business system analysts

Dimensions of Position:

1.Capability of managing IT projects up to $5 to $15 million in size.
2.Manage complex multi-organizational internal and external relationships.

本ポジションの責任の概要:
ビジネスシステムアナリストは、ITプロジェクトにおいてビジネス部門との窓口となり、ビジネス要件の引き出しを行う。また、ビジネス部門のビジネスアナリストとIT部門ソリューションアーキテクトとの間の橋渡しを行い、主としてビジネス要件を実現するソリューション要件を文書化し管理する責任を担う。プロジェクトデリバリーに責任を持つ組織の中で、ITプロジェクトの開発についてはアプリケーション開発チームと協業し、ビジネスアナリスト、ソリューションアーキテクトと共にテストに参画する。

ビジネスシステムアナリストの責任:
- ソリューション要件と設計書を作成
- 統合テストとユーザ検収テストを支援
- ビジネスユーザとソリューションアーキテクト間の主要な調整役となる
- プロジェクトマネジャー、カスタマーリレーションシップエグゼティブ、開発者、テストチーム、ソリューションアーキテクトと密に協力
- プロジェクトインプリメンテーションにおいて、作業見積り支援および主要な要件定義を行う
- ユーザガイド、レファレンス・マニュアル、トレーニング資料をレビュー、寄稿
- 若手のビジネスシステムアナリストのメンタリング、コーチング

本ポジションの範囲:

1. 500万ドルから1,500万ドルまでの規模のITプロジェクトを管理する能力
2. 複数の組織に亘る複雑な内部、外部関係を管理

要求される知識/スキル/能力:
(本ポジションに要求される専門的、技術的、対人的スキルを反映)

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Vendor Management Specialist ・ベンダーマネジメントスペシャリスト  

勤務地 東京都  
給与 年収 400万円 ~ 1200万円
  • 募集要項
NO PRM684484
職種区分 IT系 / ITアーキテクト
業務内容 ■Dimensions of Position:

・This is an individual contributor role within the IT Infrastructure Division (CTO)
・Requires ability to effectively coordinate workload with outsourced administrative staff and act as a trusted partner for CTO
・CTO’s vendor portfolio includes dozens of suppliers and several billion yen of annual operating expenses and capital purchases

■Principal Responsibilities:

・Act as process owner for vendor engagement, contracting, and vendor risk management on behalf of CTO
・Maintain a complete inventory of suppliers and contracts
・Facilitate contract preparation and sign-off
・Advise and direct CTO members on vendor management best practices
・Create and lead a Vendor Oversight Program (vendor performance management)
・Coordinate RFPs
・Conduct analyses of contracts, outsourcing risk, costs, vendor comparison, as necessary

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IT戦略・ITガバナンス・AD Project Governance  

勤務地 東京都  
給与 年収 400万円 ~ 1200万円
  • 募集要項
NO PRM684499
職種区分 IT系 / ITアーキテクト
業務内容 ・システム開発部門が、会社および部門の戦略、方針、規則に沿って開発作業やプロジェクト運営をしていくために、規程、マニュアルや方法論、必要なツールの管理をし、開発作業の監督と支援を行います。 また、システム開発に関わるリスク管理、コンプライアンス、BCPといったガバナンス機能の強化を推進します。 少数精鋭のグループで、プロジェクト管理からソフトウェア開発の工程管理、基本的な保険の商品知識、データ分析等幅広い知識や能力が求められます。
具体的な職務内容は以下の通りです。
・システム開発部門におけるプロジェクトの運営状況の監督、および報告
・システム開発部門の規程及びプロジェクト管理方法の管理と更新、使用するツールのサポートと教育
・プロジェクトに関連するデータ収集と分析、マネジメント向けレポートの作成、
・監査および検査対応
・BCPの推進

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Solution Architect ・ソリューションアーキテクト  

勤務地 東京都  
給与 年収 400万円 ~ 1200万円
  • 募集要項
NO PRM684524
職種区分 IT系 / ITアーキテクト
業務内容 ・ Solution architecting, monitoring and management of activities during pre-implementation, implementation and post-implementation of IT projects and identify root causes of delays, quality, risks and issue arising, and lessons learned
・ Managing effort estimating and identifying project plan key activities for project implementation
・ Maintaining internal architecture knowledge base sites
・ Maintaining periodic Business Forums with the business leaders to understanding needs and opportunities
・ Maintain and participate in standards forming and governance of IT proposals.
・ Assessing insurance business environment and business processes in relation with IT solutions used.
・ Provide inputs during annual budget planning processes and input into MetLife’s annual strategic IT plans
・ Working closely with project managers, CREs, developers, test teams, and solution architects
・ Mentoring and coaching junior Solution Architects and System Analysts

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DevOps Engineer  

勤務地 東京都  
給与 年収 400万円 ~ 1200万円
  • 募集要項
NO PRM684527
職種区分 IT系 / ITアーキテクト
業務内容 As a DevOps engineer, you would be working on our newest endeavors on emerging set of technologies. Work seamlessly with business teams to rapidly create, deploy, monitor, and operate applications.

・Incorporate Design Thinking principles and an ethnographic approach to transform customer experience.
・Work with peer architects, product development, IT, and business operations members to understand environment and needs.
・Rapidly innovate through design, build, and deployment of applications using cutting edge technology stack and evolving DevOps processes.
・Implement continuous integration processes to support automated deployment, monitoring, management, and incident response to a cloud environment.
・Use cutting edge practices in continuous integration, automation and test-driven development to improve efficiency as well as system availability.
・Conduct code reviews as part of the workflow process to ensure proper test coverage, efficient software design and execution performance
・Monitor & analyze application performance with the ELK stack and take action through code refactoring, query tuning, Capacity planning, etc.
・Keep track of new technology trends and actively suggest new tools and technologies to support dynamic business needs.

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ビジネスシステムアナリスト(バンカシュアランス領域) / Business System Analyst (Bancassurance)   

勤務地 東京都  
給与 年収 400万円 ~ 1000万円
  • 募集要項
NO PRM673742
職種区分 IT系 / ITアーキテクト
業務内容 The Business System Analyst (BSA) participates in IT projects that is business facing with business participation or require their requirements elicitation and testing skills. BSA is the interface between Business Analysts (BA) and the AMS supplier. BSA is primarily responsible for eliciting, documenting and managing solution requirements that meet business requirements.

Functional Requirements Gathering & Testing
Act as a primary SME liaison between BAs and AMS supplier
Elicitation, documentation, and management of functional requirements
Facilitate functional requirements walkthroughs and respond to Test team ambiguity review questions
Review of AMS supplier deliveries
Adjustment of capacity for existing applications, and coordination for application and technology releases that impact them
Design and review test cases with AMS supplier
Support User Acceptance Testing

The BSA will be responsible for:
1. Business and Functional Requirements
a.Support Business Requirement Definition
Supporting to analyze and create of business requirements which contains best scheme with business unit in holistic view of the company.
b.Define System Functional Requirement
Define best functional requirement in collaboration with AMS supplier.
Analyze of fit/gap in functional requirement which created by AMS supplier and BA, and to fix up insufficiency or excess of it.
c.Estimation
Supporting effort estimating and identifying key requirements activities for project implementation
d.Review Testing Plan
Evaluate and approve appropriate Testing Plan.
e.Communication of general management of development
Communicate with business unit, BA and AMS supplier to avoid or detect miss-understanding.
f.Manage AMS supplier
Review AMS supplier deliverables.
2. Testing
g.System Integration Testing(SIT), Performance Testing and User Acceptance Testing(UAT)
Review test cases and results for quality assurance about SIT.
Supporting UAT execution.
3. Release and deployment management
h.Release Planning and Change Advisory Board(CAB) request
Define release plan include test scenario in post-deployment.
Submit CAB request to evaluate release readiness in CAB.
i.Validation after deployment
Check the result of deployment with pre-defined test cases.

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